Page 228 - KNK Groove with MTC User Manual

 Try changing the COM Port that has been assigned.

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Operating Issues

My mat is rotating when the KNK starts to cut!

 Both pinch wheels need to be gripping the mat. Move the mat either left or right so that it is under both
wheels.
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The rollers are ripping the top layer of my material.

 It’s important to keep the rollers clean of adhesive. Use Un-Du or Goo Gone to thoroughly clean the wheels.
Then either make sure the wheels are always over the material you are cutting or place strips of paper
where the wheels will be crossing the mat.
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Some of the buttons are hard to use on the control panel. I have to press really hard to get them to work.

 There is a tutorial available for fixing that. It’s very easy to do and will make a big difference:

http://www.iloveknk.com/Support/Tutorials/Klic-N-Kut/Buttons Sticking - Cleaning the Control Panel.pdf
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At low pressures the blade doesn’t touch the surface.
 That is correct. Simply increase the pressure, as necessary, to get a good test cut.

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The KNK stops cutting when the screen saver comes on.

 This can happen with some computers. Turn off the screen saver before cutting.
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During a cut, the KNK stopped and went into the Pause mode.

 The blade is trying to reach a point outside of the available cutting width. Turn off the cutter and click on
Cancel. Answer “Yes” to quit. Then turn the cutter back on. Set your origin closer to the far right limit so that
you have the full cutting range width available.
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Sometimes, while the KNK is turned on, but not cutting, there’s a faint whistling sound being emitted.
 This is due to what is called "micro stepping." It is a high pitched noise caused by idling between 2 veins on
the encoder, but shouldn’t be of concern to the user.

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